Frequently Asked Questions

You're buying a real ownership stake in the company that owns the home. This isn't a timeshare or a rental — it's a genuine asset. You can sell it, pass it to your children, or gift it to someone you love.

Premium shares cost more upfront, but they come with one big perk: you're guaranteed either Pesach or Sukkot every single year, no questions asked. Standard shares are a lower entry price, and you pick your preferred holidays each year through a fair ranking system. Both types get the same 45 nights per year and pay the same running costs.

Everyone pays the same — 1/8th of the annual running costs, regardless of which share type you own. Since every owner uses the home the same amount, it's only fair.

You get your share of the sale price based on the equity you hold. Premium shareholders, who paid more upfront, receive a larger portion. Standard shareholders receive their proportional share.

Yes — your share is a real asset and you can sell it. The other co-owners typically get the first opportunity to buy it before it's offered to anyone else.

About 45 nights, no matter which share type you own.

Holidays are handled once a year through a simple ranking system. Everything else — weekends, vacations, spontaneous getaways — you book directly through the app whenever you want. If the dates are free, they're yours.

Absolutely — and it's actually easier. Any dates less than 30 days away are free to book without using any credits. The closer to the date, the fewer restrictions.

You get 6 credits per year to book trips in advance. Think of them like reservations — they make sure no single owner blocks out the whole calendar. A short trip (2–7 nights) uses 1 credit. A longer stay (8–14 nights) uses 2. And again, last-minute bookings are always free.

Yes — 5 nights for bookings through the open calendar.

The system has built-in spacing rules. If you book a trip more than 30 days out, you need to leave at least a 5-night gap before your next booking. This keeps the calendar open and fair for everyone. For last-minute trips, there's no restriction — book as much as you like.

Once a year, you tell us which holidays matter most to you — pick up to 5 from a list of 10. The system then assigns holidays based on your picks and your history. If you didn't get your first choice last year, you'll be bumped up the list this year. It's designed to be fair over time.

Rosh Hashanah, Yom Kippur, Hanukkah, Shavuot, Thanksgiving, Presidents' Week, Memorial Day Weekend, July 4th, Labor Day Weekend, and Winter Break. Pesach and Sukkot aren't on the list because they're reserved for premium shareholders.

You won't be assigned any holidays that year. It's a quick process — just pick your favorites before the deadline and you're set.

The system keeps track of what everyone has received over the years. If two people want the same holiday, the one who's been waiting longer gets priority. If you got your top pick last year, others go ahead of you this time. Over a few years, it balances out so everyone gets a fair shot at the holidays they care about most.

Yes. If the premium shareholder who holds that holiday decides they won't be using it one year, they can release it. When that happens, it becomes available to everyone else.

Yes. When you're assigned a holiday, the 2 days before and 2 days after are held for you as well — so you can arrive early or stay a bit longer. If you don't need those extra days, they open up for others to book.

We do — everything. Cleaning, maintenance, repairs, restocking, concierge. When you walk in, the home is spotless and ready. You just show up and enjoy it.

There's always at least one night between stays for our team to deep-clean and prepare the home. You'll never arrive to someone else's mess.

Yes. If your plans change, you can trade your booked dates with another co-owner right through the app. It's simple and completely above board.